Terms of service

IDO Lashes Terms & Conditions

Welcome to IDO Lashes. By accessing or purchasing from our website, you agree to the following terms and conditions:

1. General

All content on this website, including images, descriptions, and pricing, is for informational purposes and may change without notice.

We reserve the right to update or modify these terms at any time; continued use of the website constitutes acceptance of the updated terms.

2. Orders & Payments

Orders can be placed via our website. All payments must be made in full at the time of purchase.

Prices are displayed in GBP (£) unless otherwise stated and include applicable taxes where indicated.

We reserve the right to cancel or refuse any order for reasons including pricing errors, product unavailability, or suspected fraudulent activity.

3. Shipping & Delivery

Estimated delivery times are provided at checkout but are not guaranteed.

IDO Lashes Ltd is not responsible for delays caused by courier services or customs clearance for international orders.

Shipping fees are non-refundable except in cases where we send the wrong or faulty product.

4. Returns & Refunds

Please refer to our Return & Refund Policy for full details. All returns must be unopened and in original packaging.

We do not accept returns of opened, used, or worn products.

5. Product Use & Safety

Our lashes are intended for cosmetic use only. Follow all application and removal instructions.

IDO Lashes Ltd is not liable for allergic reactions, misuse, or improper application of our products.

6. Intellectual Property

All content, branding, images, and product designs are the property of IDO Lashes Ltd and are protected under copyright and trademark law.

No part of this website or its content may be reproduced or used without prior written consent.

7. Limitation of Liability

IDO Lashes Ltd will not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

Our liability for any claim relating to products purchased from us is limited to the value of the purchased product.

8. Governing Law

These terms are governed by the laws of the United Kingdom.

Any disputes arising from your use of our website or products shall be subject to the exclusive jurisdiction of the UK courts.

9. Contact Us

For questions regarding these terms or any other inquiries, please contact us at:
Email: enquiries@idolashesofficial.com

Instagram: @idolashesofficial